Privacy Policy

At Golden Egg Keno Casino ("we" or "us"), we value your trust and are committed to protecting it. This privacy policy explains how we collect, use, disclose, transfer and store your personal information when you play at our online casino.

What is Personal Information?

Personal information means any information that can identify an individual, including but not limited to name, address, email address, phone number, IP address, login details, and financial information. We also collect non-personal information such as device type, operating system, browser version, and game preferences.

How Do We Collect Personal Information?

We collect personal information when you:

1. Create an account with us.
2. Make a deposit or withdrawal through our website or mobile app.
3. Participate in promotional activities, sweepstakes, or tournaments.
4. Use our loyalty program.
5. Contact our customer support.

How Do We Use Your Personal Information?

We use your personal information to:

1. Create and manage your account.
2. Process transactions (deposits/withdrawals).
3. Send promotional emails, SMS, or other messages about our products/services.
4. Improve the user experience and game offerings.
5. Comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.

With Whom Do We Share Your Personal Information?

We share your personal information:

1. With financial institutions for payment processing.
2. With regulatory bodies to comply with licensing requirements.
3. With our service providers (e.g., game developers, marketing firms).
4. To prevent and investigate potential fraudulent activity.

How Long Will We Retain Your Data?

We retain your personal data as long as necessary:

1. To provide services (e.g., account management, transaction processing).
2. For anti-money laundering and know-your-customer purposes.
3. To comply with regulatory requirements.

Your Rights to Access and Control Your Personal Information

You have the right:

1. To access or correct your personal information.
2. To request deletion of your data (subject to AML/KYC regulations).
3. To withdraw consent for marketing communications.

Data Security Measures

We implement robust security measures to protect your personal information, including but not limited to encryption, firewalls, and secure protocols for payment processing.

Changes to Our Privacy Policy

This policy may be updated from time-to-time; therefore, please review it regularly.

By accessing or using our website or mobile app, you agree that we can collect, use, disclose, transfer, and store your personal information as outlined in this privacy policy.